We hope you and your families are safe and recouping amidst the 4th week post typhoon Mawar recovery. We understand the challenges and difficulties that come with natural disasters, and our heart goes out to those affected by the typhoon.
We would like to inform you that we have assigned Trinity Pacific Loss Adjusters and Crawford International to assist our local team in handling the Great National/Chung Kuo Insurance claims related to the typhoon Mawar. We believe that this move will help expedite the claim process, enabling our policyholders to recover as expeditiously as possible.
Both Trinity Pacific Loss Adjusters and Crawford International are reputable and experienced companies that specialize in handling claims related to natural disasters worldwide. They will work hand in hand with our team to ensure that the claim process is as smooth and efficient as possible.
We urge our policyholders who are affected by the typhoon to reach our and file your claim to us as soon as possible to start the claims process. Please provide us with all the necessary information and documents to ensure that your claim is processed promptly. We also encourage you to take pictures of the damages and keep all receipts related to repairs and replacements.
We understand that this is a challenging time, and we want to assure you that we are doing everything we can to help you recover from these unfortunate events. We thank you for your trust and loyalty to Great National Insurance, and we will continue to provide you with the best service possible.
Please contact us at
As we see the destruction and devastation of Typhoon Mawar, we are assembling our team together with our claims adjusting network and resources to ensure we get our customers to recovery as quick as possible.
If you are a home or business owner impacted by the typhoon, you should:
While the situation is developing rapidly, early notification of a potential claim is encouraged. This not only allows us to attend to your loss quickly and provide you with loss mitigation and policy coverage advice as early as possible, it also helps you avoid any possible claim deduction resulting from late notification. Please be reminded that the insured shall give written notice to this company of any loss without unnecessary delay within 60 days after the loss.
To notify us of a claim/potential loss, please visit us or contact us at:
To facilitate faster assessment and resolution of your claim, please provide us with the following documents/information in your notice of loss:
We have established a team of adjuster to support recovery from loss. We may be assigning external adjusters to inspect your properties; you will be informed of the assigned adjusters and schedule of inspection.
With the island-wide interruption of internet services, telecommunication service, fuel distribution, utility interruption and other external factors, we will be under pressure in the coming days and weeks, of providing the best possible service to our policyholders when they need us most. Please be patient with us by managing expectations and ensuring, as much as possible, that information submitted is complete and policy conditions for reporting a claim have been met. We will keep you updated and informed as much as practicable. If you have any questions on any of the above, please do not hesitate to contact us.
THANK YOU AND STAY SAFE!